Essential Aboriginal Insights

“My hope is that every Australian has a copy of this book so that every Australian is empowered with the minimum learning required to positively impact the spaces of Reconciliation and Closing Gaps. Collectively, we have a responsibility that we are failing to deliver on. We are failing to eliminate racism from our country; dismantle the racist structures, systems, processes, institutions, and discrimination that still here today; and we are failing to preserve Australian Cultures and Heritage. I want this book to be a way to empower Australians with the confidence to walk together respectfully and successfully.”



This Book offers my learnings over my lifetime with a focus on a universal Aboriginal cultural value of sharing. I want to share this with you. I want to empower the relationships between Aboriginal Communities and those responsible for achieving positive outcomes for Aboriginal people. I want Aboriginal Communities to be understood, respected and supported.

“This Book will also be a bible guide to many people involved in any capacity with Aboriginal people – from Government employees involved in Aboriginal Affairs to people involved in health and education to the Corporate Sector with Native Title Agreements or Reconciliation Action Plans in place to Non-Government Organisations involved in Closing Gaps that exist between Aboriginal & Non-Aboriginal Australians.”

Jolleen Hicks

Founder of Aboriginal Insights, and Ngarluma & Yindjibarndi Aboriginal woman from Roebourne

A Message from the Author, Jolleen Hicks

As a child growing up in my home town of Roebourne and attending my local Primary School, it was my dream to one day be a Teacher. I imagined that meant that I would be teaching kids in a school somewhere influencing their lives and directions in the way that my Teachers influenced mine. I was very lucky to have great Teacher’s throughout my Primary and Secondary Educations. Instead, I became a Lawyer, and now I operate a Business of which the focus is Teaching. I have been blessed in the learning opportunities that I have had of the two worlds that exist in our country, the Mainstream Western system that governs us; and the Aboriginal Community system that Aboriginal people and families spend most if their time learning in.

As a strong advocate for my family; Community; and matters that are important to me, I have found that many people involved in working with Aboriginal People lack the opportunities that I and other Aboriginal People have to learn about the Aboriginal Community system. Through this book, I want to change that. I want to share the essential learnings that I have had that has shaped the way that I engage with Aboriginal people; families; and Communities. These learnings have not come from the Mainstream Western system. They have come from Aboriginal People themselves. What I have done is to translate these learnings into a language and approach that any person can follow and understand. The Book shares my model on how to learn about the diversity of cultures within a defined Aboriginal Community and that information must be used to inform Aboriginal Engagement Strategies.

In Australia, we talk about Reconciliation and Closing the Gaps. To every person involved in these spaces, you need to read my book. To shift from failure to successful outcomes, we need to lift our minimum literacies in this space. I provide this in the book.

Why is this Book Important?

The learning that is shared in this book is not accessible from any education institution or system. The learning comes from working with and for Aboriginal people from within the Aboriginal Community system. If you are genuinely and authentically committed to achieving positive outcomes for Aboriginal people, then you will appreciate and respect the advice and guidance offered through this book.

A Brief Overview

Some of the important topics covered in this Book are:

  • Assumptions made about Aboriginal Communities
  • Research (on historical events and issues specific to a community)
  • Phases of Consultation, Engagement Methods or Engagement Event
  • Building Respectful Relationships, and
  • Insights on the Aboriginal Cultural World

Empower Yourself to Close the Gaps by Purchasing a Copy of this Book

One of the most important National Strategies in Australia is the National Closing the Gap Strategy that seeks to address the inequalities that exist within Australia between Aboriginal and non-Aboriginal Australians. One of those inequalities is life expectancy – living shorter lives. After more than 10 years of the Closing the Gap Strategy, we are collectively, failing as a country. Part of this failure lies in our approach to understanding Aboriginal people and their Communities. To Close the Gaps for Aboriginal Peoples, we need to commit to Closing our own Gap with respect to understanding the people we need to help/ assist/ empower. My Book is my response to the lack of training and guidance offered by the Mainstream education system. My Book shares my learnings from Aboriginal people and the cultural systems that governs them.

About Jolleen Hicks

Jolleen Hicks, the second child of Joan was born in Wickham, Western Australia (Ngarluma country) and grew up in Roebourne (also Ngarluma country). The community she grew up in is well known for mostly the wrong reasons. It has a difficult relationship with the media, making the news mostly for negative reasons. However, the stories that are mostly missed are the stories of great strength and resilience. Her strong interest in Aboriginal issues first developed when she was at university, but her desire to have a voice that was heard came much later after she returned home to Roebourne after pursuing education and career over a period of 12 years. Jolleen graduated with a Bachelor of Laws from the University of WA in April 2006 at age 23. Jolleen officially started Aboriginal Insights in 2016, and in 2017, her beautiful daughter, Lucy, was born inspiring her to share her knowledge with workplaces. Jolleen wants to lift the cultural awareness of Australians to empower stronger Relationships in Australia.

“I strongly believe that all Australians want to learn about and better understand our ancient Australian Aboriginal cultures and heritage. I choose to believe that every Australian wants Aboriginal people to achieve equality of life – health, education, employment, business, and community. I know that many Australians are actively and genuinely working towards this equality. I am actively and genuinely sharing my insights of the Aboriginal Community World.”

Jolleen Hicks

Founder of Aboriginal Insights, and Ngarluma & Yindjibarndi Aboriginal woman from Roebourne

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